Frequently Asked Questions

Does the tariff include Electric?
Yes, if you select this option on booking, Electric hook-up, water, waste disposal, shower facilities and rubbish collection are all included in the price. (We also have a rate for tents with a no electric option.)

What are the Arrival and Departure times?
You may arrive from 12 noon onward. Departure is to be by 10.30am, but a late departure may be booked for a fee - please contact us after booking to confirm availability.

Do you have hard standing pitches?
Yes, we have both hard standing and grass pitches available.

Can we walk into Hereford?
There are no footpaths on “our road”, and it is a very busy road, so we cannot recommend walking along it. We do have a rural bus service that stops close by - both the 420 and 426 buses offer a regular service into the town centre.

Can we bring our pet?
Certainly! Well behaved pets are free of charge. 

Do you take groups?
We do not really accept groups on the site as it is not that kind of site. However, please get in touch if you feel your group may be more suitable. 
Please Note: The owners have the right to refuse admission to any caravans/tents/vehicles or guests that they consider unsuitable. We also reserve the right to ask you to leave the park if you do not adhere to our policy of peace and tranquillity.

Do you reserve pitches?
Yes, we can reserve pitches.

Is the site ever closed?
No, the site is open 365 days of the year, with bookings also accepted over the Christmas period. 

How do we check in?
Please check in at Reception on arrival.

Can we use a BBQ?
Yes, if you are staying on our gravel pitches you are more than welcome to use a BBQ on the gravelled area. If you are camping, we ask that you bring a camping gaz stove. Disposable BBQs can be used as long as they are used above the grass.

Where do we park?
If you have booked our gravel pitches, you can park alongside your campervan, motorhome etc. Please do not park on the grass! If you have booked one our tent pitches, parking is for one car per pitch - we ask that you please park next to your tent, allowing access for others. If the grass is wet, please park sensibly and at the side of the roads next to the hedges. If you have more than one car, we ask that you park in the café car park or overflow parking at the front of the site.